These Terms of Service ("Terms") govern your use of the LotDeck mobile application, web application, marketing website, and related services (collectively, the "Service"), operated by Wyser Baron LLC ("we", "our", "us"). By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy.
If you do not agree to these Terms, do not use the Service.
LotDeck is auction management software for auction professionals. The Service provides AI-assisted lot cataloging, sale management, live auction clerking, buyer registration, invoicing, consignor settlements, accounting exports, 1099-NEC year-end worksheets, and integrations with third-party platforms (eBay, HiBid, LiveAuctioneers, QuickBooks, Xero).
The Service is provided as a tool to assist your auction operations. You are responsible for verifying the accuracy of all data, descriptions, calculations, and exports — including AI-generated content — before relying on them for business or tax purposes.
An "Owner" of a tenant may invite additional team members and assign roles:
The Owner is the billing authority and the legal point of contact for the tenant. By inviting team members, the Owner represents that those individuals are authorized to act on behalf of the tenant. Disputes between team members about access or data are the tenant's responsibility to resolve.
New tenants receive a 30-day free trial with access at the Growth tier (up to 500 lots/month and 125 AI Enhance calls/month). After the trial period, a paid subscription is required to continue using the Service. No credit card is required to start a trial.
Each paid plan includes a monthly cap on lots created and AI Enhance calls. AI Enhance calls per month are set at 25% of the lot cap.
| Plan | Monthly | Annual (15% off) | Lots / mo | Enhance / mo |
|---|---|---|---|---|
| Starter | $59 | $599 | 100 | 25 |
| Growth | $149 | $1,519 | 500 | 125 |
| Professional | $449 | $4,579 | 2,000 | 500 |
| Scale | $799 | $8,149 | 5,000 | 1,250 |
| Enterprise | $1,299 | $13,249 | 10,000 | 2,500 |
Reaching your tier's lot or Enhance cap will pause the relevant feature until the next monthly cycle or until you upgrade. Your existing data remains available regardless of cap status.
To prevent abuse and protect costs, AI cataloging is rate-limited to 200 calls per user per hour and 500 calls per tenant per hour. These limits are independent of your monthly cap.
We may change pricing for new signups at any time. Existing subscribers will continue at their current price for the duration of their billing period. We will give at least 30 days' notice before any price increase to existing subscribers, by email and in-app notice.
We may suspend or terminate your account for violations of this section, with or without notice depending on severity.
The Service uses Anthropic's Claude API to generate lot titles, descriptions, condition assessments, value estimates, eBay item-specifics, keywords, and category suggestions. The Service may also surface comparable sale data when the Price Database (§10) is queried during AI Enhance.
AI-generated content is suggestion only. You are responsible for reviewing, editing, and approving every AI-generated field — including title, description, condition, category, value estimate, item specifics, and keywords — before publishing the lot, accepting bids, generating an invoice, settling with a consignor, or exporting to any third-party platform. The same review obligation applies whether you use AI cataloging on a single lot, in bulk, during the eBay-export auto-fill flow, or as part of the Enhance feature.
Use of the Service in an unsupervised "autopilot" manner — i.e., saving, publishing, exporting, or selling lots based on AI suggestions without your independent review — is at your sole risk and expense.
We do not warrant the accuracy, completeness, currency, or suitability of AI-generated content for any particular purpose, including but not limited to:
You acknowledge that AI may produce confidently-stated content that is materially incorrect. You agree that any loss arising from your reliance on AI-generated content without independent review — including but not limited to underpricing, miscataloging, misidentification, regulatory violations, marketplace removals, buyer disputes, or consignor claims — is your responsibility, not ours.
You retain ownership of AI-generated content stored in your tenant. We do not claim authorship of AI-generated text.
The Service calculates buyer's premium, seller's commission, sales tax, settlement totals, and 1099-NEC worksheet figures based on the rates and rules you configure. These calculations are tools, not professional financial or tax advice.
We strongly recommend you consult a CPA or tax professional for any tax-related questions about your auction business.
The Service offers integrations with third-party platforms including eBay, HiBid, LiveAuctioneers, QuickBooks, Xero, and others. Your use of these integrations is subject to those platforms' own terms of service.
If you connect your eBay account, you authorize us to:
We do not guarantee that pushed listings will publish, render, or sell successfully on eBay. eBay listing fees, policies, and outcomes are governed by eBay's own terms. You are responsible for compliance with eBay's seller policies, prohibited-items rules, and category requirements.
CSV and IIF exports are provided as-is. We do not guarantee compatibility with every version of every platform's import format. If an export fails to import, contact support and we'll do our best to help.
You retain ownership of all auction data, lot descriptions, images, customer records, and other content you create or upload. We do not claim any intellectual property rights over your content. You grant us a limited, revocable license to store, process, and transmit your data solely for the purpose of providing the Service.
You may export your data at any time using the export features built into the Service (CSV, PDF, IIF, accounting-format exports). You can also request a complete data export by emailing support@wyserbaron.com.
Tenant Owners may delete their tenant via the in-app account-deletion flow. Upon deletion:
Deletion is permanent and cannot be undone. Export your data before deleting if you want to retain a copy.
We strive to maintain high availability but do not currently guarantee a specific uptime SLA. The Service is provided "as is" and "as available." The mobile app includes offline functionality that allows continued use during temporary connectivity interruptions.
We may modify, suspend, or discontinue the Service (or any feature) at any time. We will give reasonable notice for material changes that affect paying customers. If we permanently discontinue the Service, paid customers will receive a pro-rata refund of any prepaid period.
Support is provided by email at support@wyserbaron.com. We aim to respond within two business days. We do not currently offer phone support, dedicated account managers, or guaranteed response-time commitments.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED CONTENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WYSER BARON LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST SALES, MISCATALOGED ITEMS, INCORRECT ESTIMATES, OR INACCURATE TAX FIGURES — ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS (US$100), WHICHEVER IS GREATER.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS ON LIABILITY, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Wyser Baron LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to:
We may suspend or terminate your account at any time for violation of these Terms, suspected fraud, abuse, non-payment, or where required by law. We will provide reasonable notice when possible.
You may terminate your account at any time via the in-app account-deletion flow or by contacting support@wyserbaron.com.
Sections that by their nature should survive termination (Data Ownership, Disclaimers, Limitation of Liability, Indemnification, Governing Law) will survive.
These Terms are governed by the laws of the State of Oregon, USA, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in Multnomah County, Oregon, and you consent to the personal jurisdiction of those courts.
We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, sending an in-app notice or email. Your continued use of the Service after a change constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service and may delete your account.
If you have questions about these Terms, please contact us:
Wyser Baron LLC
Email: support@wyserbaron.com